PRIVACY POLICY — De Vry Tasting Room

Last updated: November 2025

De Vry Tasting Room (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a booking, or contact us.

1. Information We Collect

We may collect the following information:

1.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Booking details (date, time, experience)

  • Any information you choose to provide when contacting us

1.2 Automated Data

When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies (for booking functionality, analytics, and user experience)

2. How We Use Your Information

We use your information to:

  • Process and confirm your bookings

  • Send booking confirmations and reminders

  • Improve our website and customer experience

  • Respond to enquiries

  • Maintain internal records

  • Comply with legal and accounting requirements

3. Google Calendar Integration

If you make a booking, your reservation details may be synced securely to our internal Google Calendar to help us manage tasting times and capacity.

Only authorised staff have access to this calendar.

4. How We Store and Protect Your Data

We use secure hosting, encrypted connections (SSL), and access controls to keep your data safe.
Your personal information is not sold, shared, or rented to third parties.

We keep your data only for as long as needed to fulfil the purpose it was collected for, or as required by law.

5. Sharing of Information

We may share your information only with:

  • Service providers that support our business (e.g., website hosting, payment processing)

  • Legal authorities, if required by law

We do not sell or trade your information for marketing purposes.

6. Your Rights (POPIA)

Under South Africa’s POPI Act, you may request:

  • Access to your personal information

  • Corrections to inaccurate information

  • Deletion of data (where legally possible)

  • To opt out of direct communication

To exercise your rights, contact us at:
bookings@devrytastingroom.co.za

7. Cookies

Our website uses cookies to:

  • Enable booking functionality

  • Improve loading speed

  • Support analytics

  • Maintain session information

You may disable cookies in your browser, but some features (including booking) may not function correctly.

8. External Links

Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of these websites.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

bookings@devrytastingroom.co.za
De Vry Tasting Room, South Africa